My musings.

And a lot of gpoc.

7 notes

sherpaa:

Have you talked with one of Sherpaa’s Insurance Navigators yet? One of the many things they do for our clients is investigate scary medical bills. In fact, nearly 30% of the inquiries they receive are regarding miscoded bills that they are able to have corrected.
I was recently reminded of just how significant a benefit this is for our clients when I had my own medical bill concern. Last week, I received a bill in the mail for $1,925 — a significant amount I was not prepared for.
I can understand how tempting it is to simply pay a bill just to make it go away, but 49% of workers have less than $1,000 saved for unexpected out-of-pocket medical expenses. As someone that lives and breathes these processes every day at Sherpaa, I was able to dig deeper. Seven different phone calls to three different billing departments and my insurance carrier later, I made the bill disappear completely. There was an incorrect code for a procedure and the carrier also had issue with when the claim was submitted. Zero balance due, but it did consume over four hours of my time.
Not everyone can dedicate half a work day to sleuthing erroneous bills. Our Navigators know the procedure codes and the language (and the insurance carrier phone trees!) required to do this kind of work efficiently. We’re proud to offer every one of our clients a team of advocates ready to help should they ever have a medical bill concern.
—Cheryl Swirnow, Sherpaa co-founder and COO

sherpaa:

Have you talked with one of Sherpaa’s Insurance Navigators yet? One of the many things they do for our clients is investigate scary medical bills. In fact, nearly 30% of the inquiries they receive are regarding miscoded bills that they are able to have corrected.

I was recently reminded of just how significant a benefit this is for our clients when I had my own medical bill concern. Last week, I received a bill in the mail for $1,925 — a significant amount I was not prepared for.

I can understand how tempting it is to simply pay a bill just to make it go away, but 49% of workers have less than $1,000 saved for unexpected out-of-pocket medical expenses. As someone that lives and breathes these processes every day at Sherpaa, I was able to dig deeper. Seven different phone calls to three different billing departments and my insurance carrier later, I made the bill disappear completely. There was an incorrect code for a procedure and the carrier also had issue with when the claim was submitted. Zero balance due, but it did consume over four hours of my time.

Not everyone can dedicate half a work day to sleuthing erroneous bills. Our Navigators know the procedure codes and the language (and the insurance carrier phone trees!) required to do this kind of work efficiently. We’re proud to offer every one of our clients a team of advocates ready to help should they ever have a medical bill concern.

Cheryl SwirnowSherpaa co-founder and COO

(via evangotlib)

12 notes

evangotlib:

Chloe on the Giants.

Smart cookie.

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